OmeTVCam / Contact
Contact · [email protected]
Talk to a person on our team
Support happens over email. Write to [email protected] and you will hear back from a human, not a script.
Where to write
[email protected] — for account problems, payments, restriction appeals and anything the report button cannot handle. There is no phone line.
Put these in your email
Details that get you a faster answer
Our inbox is [email protected]. A person reads every message, and the more of the following you include, the fewer back-and-forth replies it takes.
Which account
The nickname on your profile, and whether you had signed in or were chatting as a guest.
When it happened
A rough date and time, with your time zone. That is how we find the right moment in our records.
What happened
A few plain sentences. What you were doing, what you expected, and what you saw instead.
For payments
The date of the top-up and the amount as it appeared on your statement. Never send full card numbers or passwords.
Right door, first time
Report button or email?
Use the report button
- Someone breaks the rules during a call or in a live room.
- You want the account reviewed while the moment is fresh.
- It takes one tap and you can press next straight after.
Write to us instead
- Your own account was restricted and you think it was a mistake.
- A payment, coins balance or VIP issue needs sorting out.
- Something continued after the call, or you want to add context to a report.
Appeals and the rest
Restrictions, phone calls and self-help
If your account was limited here and you believe it was wrong, one email is enough. Say what you were doing around the time it happened. Sending the same appeal repeatedly does not move it up the queue. Mistaken restrictions are lifted; ones that hold up are explained as far as privacy allows.
There is no phone line. Email keeps a written record for both of us, which matters when a payment or an account decision is involved.
Plenty of questions are answered without writing at all. Camera or microphone trouble has its own troubleshooting guide, everyday questions are collected in the help center, and anything about reporting or removals is covered on our safety page.
Before you write
Contact questions
How do I contact OmeTVCam support?
Email [email protected]. Include your nickname, roughly when the problem happened and a short description, and a person will reply.
Does OmeTVCam have a phone number?
No. Support is by email only, which gives both sides a written record of what was asked and answered.
How do I appeal a restriction on my account?
Send one email to support explaining what you were doing when the restriction happened. Mistaken restrictions are lifted after review.
Can you help with my account on another chat site?
No. OmeTVCam is independent and has no access to any other service. Please contact the site where that account lives.
Should I email or use the report button?
Use report for anything happening during a call or in a live room. Use email for your own account, payments, appeals or extra context.
Your move
Question answered? Back to the camera.
Your next stranger is a single tap away.
18+ only · free to start · press next anytime